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Quick help
The quantity of packs for custom napkins can be changed from the Personalization Tool.
Just click on the "PRODUCT & QUANTITY" Tab on the left side menu and the Quantity control can be found at the bottom of the product description.
Each unit of the quantity value represents one pack.
MY DRAP Design custom orders are non refundable.
Average lead time is 10 business days excluding shipping. If order needs to be rushed please contact us at support@thedrap.com. Charges may apply.
If you try to open the customizer tool and it remains in "Initializing..." or unresponsive it means that there could be an issue with your browser Cache.
To resolve that situation you can clear the cache following your browser instructions or as a quicker action, you can open an Incognito window and place the order from there.
If that doesn't resolve the problem, feel free to contact at at support@thedrap.com.
ctrl+a
Select all objects ctrl+d
Double the activate object ctrl+e
Clear all objects ctrl+s
Save current stage to my design ctrl+o
Open a file to import design ctrl+p
Print ctrl++
Zoom out ctrl+-
Zoom in ctrl+0
Reset zoom ctrl+z
Undo changes ctrl+shift+z
Redo changes ctrl+shift+s
Download current design delete Delete the activate object ← Move the activate object to left ↑ Move the activate object to top → Move the activate object to right ↓ Move the activate object to bottom shift+←
Move the activate object to left 10px shift+↑
Move the activate object to top 10px shift+→
Move the activate object to right 10px shift+↓
Move the activate object to bottom 10px
We are here to help you withe anything, please reach out at:
1-833-819-3727 or info@thedrap.com